Policies for Albany Performing Arts Center
COVID-19 Social Contract
I acknowledge that I am aware of certain risks of participating in public events due to the COVID-19 pandemic, and that I am choosing to enter the venue my tickets are purchased for. I understand that by leaving my home, I am exposing myself to a greater risk of becoming infected with coronavirus, or of infecting other people. In order to do my part to not spread this virus, I agree to not enter the venue and to return home if (a) I have a temperature of 100.4 degrees or above, (b) the venue's medically trained professional determines that I may not safely enter the venue, or (c) there is reason to believe I carry the coronavirus despite the current absence of symptoms. If I enter the venue, I agree to strictly follow all health and safety rules the venue has posted, which are designed to protect patrons, workers, and performers.
Refund and Exchange Policy
No ticket exchanges are done on the day of show (for that day's show). Other exchanges can be made by contacting the box office.
Ludus Refund Policy
Refunds and exchanges are at the discretion of the event organizer (Albany Performing Arts Center). All Ludus convenience fees are non-refundable.